Privacy Policy

What Personal Information We Collect; How and When We Collect It

Our goal is to collect the minimum amount of information necessary - whether from interested parents, applicants, enrolled students, alumni, employees, or contractors.

A person’s interaction with Spark Learn Tutoring occurs during the request for evaluation, enrollment and re-enrollment processes, and throughout a student’s enrollment with Spark Learn Tutoring, and as alumni. We also collect information from applicants for employment as well as employees and contractors of the school.

Website

From the moment you first interact with our public website www.sparklearntutoring.com, we may collect personal information. Sometimes we collect personal information automatically when you interact with our website and sometimes we collect the personal information entered directly by you. At times, we may collect personal information about you from other sources and third parties, even before our first direct interaction. We may automatically collect information regarding the actions you take on the website ("Usage Information"). Usage Information helps us understand trends in our users’ needs and improve our website and its functionality. We also may use Usage Information for general marketing purposes. This Privacy Policy in no way restricts or limits our collection and use of Usage Information, and we may share Usage Information about our users with third parties for various purposes, including to help us better understand your needs and improve our website.

When you use our website and/or provide us with information, some examples of the Usage Information we may collect include: the type of Web browser you use, your operating system, your web requests, your location, your Internet Service Provider, your IP address, referring/exit pages and URLs, the pages you view and how you interact with links on our website, comments and other content you post, the time and duration of your visits to the website and other such information. We may store such Usage Information itself and/or such information may be included in databases owned and maintained by agents or service providers. We may also collect information that identifies the device you use to access the website, your device’s unique device ID, the IP address of your device, your operating system, connection type (e.g., WiFi or cellular) and GPS technology (or other similar technology) to determine your current location when you use a mobile device to access the website. If you do not want us to have your location information, you should turn off the location services before accessing the website from a mobile device.

It is important to Spark Learn Tutoring to protect the privacy of young children who may use our website. Children under the age of 13 are not permitted to submit an inquiry form or application to Spark Learn Tutoring. Parents or legal guardians of a child under the age of 13 must complete the inquiry form and consent to the submission of an application to the school. Spark Learn Tutoring does not knowingly solicit or collect the personal information of children under the age of 13 on this website.

Cookies and Web Beacons

Upon website user acceptance, we use cookies (a small text file placed on your computer to identify your computer and browser). We may also use Web beacons (a file placed on a website that monitors usage). We use cookies and Web beacons to improve the experience of the site and services we provide, such as pre-populating your username for easier login, to allow user-specific messaging or to permit user-specific advertising. We do not use cookies or Web beacons to collect Personal Information. Most Web browsers are initially set up to accept cookies. At this time, the school does not recognize automated browser signals regarding tracking, including "do-not-track" signals. You can remove persistent cookies and change your privacy preferences by following directions provided in your Internet browser’s "help" directory. However, certain features of the site or services may not work if you delete or disable cookies. Some of our third-party providers may use their own cookies and Web beacons in connection with the services they perform on our behalf.

Student Evaluation, Registration, Enrollment, and Student Records

It is expected that information shared with Spark Learn Tutoring during the evaluation and enrollment process is given with the consent of a parent or guardian. The school does not knowingly collect information from anyone under the age of 18 without the consent of a parent or guardian.

During the evaluation and enrollment process, personal information will be collected and stored about the applicant and family for the purposes of placing the student in the appropriate class. Spark Learn Tutoring also will use the information for communicating with the family during the (re)enrollment process.

Personal information about applicants, their parents/guardians, and siblings will be collected via our Parent Portal website (the Application / Registration form). Additional information may be collected by the school office via evaluation, phone calls, SMS messages, references, and emails.

Types of personal information collected include names, addresses, phone numbers, emails, photos, gender, dates of birth. Further, we collect information about the student’s academic and disciplinary history (both within and outside Spark Learn Tutoring), medical/allergies, athletic, and extra-curricular records and interests, as well as possibly financial information (to process financial aid requests). Additional information regarding the student’s parents or guardians such as occupation and employment, marital status, and experience with specific math curricula also will be collected.

Credit card and other payment information is collected and used only for fee and tuition payment processing through an encrypted, secure, third-party processing system and is not retained by Spark Learn Tutoring for other purposes.

Student enrollment information is kept permanently.

Once enrolled, Spark Learn Tutoring continues to collect and process personal information for the purposes of providing educational services to the student. The personal information is used to keep you informed about the school, identify optimal academic assignment and practice recommendations, and to offer you access to school services. The academic progress and achievement data may also be used for research purposes and to optimize Spark Learn Tutoring curricula. Personal information also will be collected and stored (about the student and family) for the purposes of tracking student progress at Spark Learn Tutoring.

Alumni and Friends

Alumni, friends, and parents are lifelong members of the Spark Learn Tutoring community. Spark Learn Tutoring has staff dedicated to keeping our alumni, friends, and parents (past and present) connected to the school.

Types of information collected may include name, address, phone number, email, gender, date of birth, employment, gifts received, and events attended. Credit card numbers are collected and used only for donation or payment processing through an encrypted, secure, third-party processing system and are not retained for other purposes.

The information we collect is or might be used in the future for a variety of reasons, including:

- Directory information, including the online alumni community.

- Communicating with you to let you know about receptions, reunions, and other events with alumni or Spark Learn Tutoring faculty/administrators in the area.

- Making you aware of projects and opportunities to support the school (via volunteering, gifts, etc.)

- General Fundraising

- Surveys

- Promoting services we may offer to alumni.

Since Spark Learn Tutoring likes to keep in contact with you for life, we retain these records permanently.

For any questions regarding the collection or use of alumni information, please contact [email protected]

Email and Web Inquiries

You may send us personally identifying information, for example, in an email message containing a question or comment, or by completing a web form that provides us with this information. We use personally identifying information from these communications primarily to respond to you. We may forward your correspondence to school representatives who are better able to answer your questions. We may also use your email to contact you in the future about our programs that we deem may be of interest to you. We do not share your name or email address with any third parties.

Disclosure of Your Information

We may disclose your information pursuant to legal requirements and to comply with our school rules and policies. We also may share your information with:

- Law enforcement or other governmental officials, in response to a verified request relating to an investigation or alleged illegal activity;

- Third parties that provide a valid subpoena or court order; or

- Third parties as requested or authorized by you (or your parent or guardian), including vendors providing services that are essential for Spark Learn Tutoring operations (e.g., tuition payment, textbook ordering, and delivery, etc.).

We also may share your information with third-party vendors providing services to us in our operations. Spark Learn Tutoring uses cloud-based software to efficiently assist the school in its operations. These cloud-based software providers also have their own security policies, terms of use, and privacy policies.

### Service Providers and Data Subprocessors

We contract with a number of third-party suppliers that enable us to provide our products and services and operate our business. These third-party suppliers perform the functions described below and are considered subprocessors under applicable data protection laws. We require our Subprocessors to implement proper security measures to safeguard and to respect the privacy rights attendant to Customer Data and Collected Data.

External Links: Our website offers links to other sites that are not owned or affiliated with Spark Learn Tutoring. These sites have their own security policies, terms of use, and privacy policies. If you choose to visit one of these websites, you should review the policies of that particular site. Spark Learn Tutoring exercises no control over and is not responsible for the privacy practices or the content of such websites.

Copyright

Text, images, videos, documents, and any other electronic materials and media available on the school’s websites are

available as a resource to the public and are the sole property of Spark Learn Tutoring and are protected by copyright. The reproduction, redistribution, and/or exploitation of any of these materials is prohibited without express, written consent from Spark Learn Tutoring.

All users agree that all content and data, particularly any telephone numbers, email addresses, postal addresses, curricula, assignments, assets, or other information contained on the Spark Learn Tutoring websites, is restricted to the personal use of authorized visitors only. The commercial use of information on the Spark Learn Tutoring websites is strictly prohibited. Users agree not to copy, post, email, or otherwise transmit any unsolicited or unauthorized advertising or promotional materials.

The school reserves the right to limit, restrict, or terminate the use of the website by any individual person or party with or without notice at any time.

Terms of Services

SMS For Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Spark Learn Tutoring, LLC, you may receive text messages related to appointment reminders, meetings, and follow-up on cases. Please be aware that you must accommodate the types of messages and what they are related to based on what your company does or offers to your customers. Please be aware that the standard messaging disclosures should be added.

For Example: Hello Thank you for contacting Spark Learn Tutoring, how can we help you? Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help" or visit our https://sparklearntutoring.com/privacy-policy and https://sparklearntutoring.com/terms-of-service/

Please be advised this is just an example as you should adjust or accommodate this based on the type of messages your company would send to your customers.

Furthermore, it is important to cover the following throughout this SMS Terms And Conditions portion:

Message Frequency: Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

Opt-In Method: Customers will Opt-In for SMS messaging from Spark Learn Tutoring through intake forms on their website located at (www.sparklearntutoring.com), this agreement for SMS will not be shared with third parties for marketing purposes.

Opt-out: Customers will be able to opt out of SMS messaging from Spark Learn Tutoring by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START

Standard Messaging Disclosures:

Message and data rates may apply.

Message Frequency May Vary

You can opt-out at any time by texting 'STOP.'

For assistance, text 'HELP' or visit our
https://sparklearntutoring.com/privacy-policy

and

https://sparklearntutoring.com/terms-of-service/

Contact Information: If you wish to exercise any of the rights described above or have any questions about this Privacy Policy, please do so by contacting [email protected]